MyLobbyLoop Legal
Privacy Policy
Last updated: May 2026
This policy is provided for launch operations and may be reviewed and updated with legal counsel.
Information We Collect
We collect information needed to provide and operate MyLobbyLoop, including account, business, playlist, and device-related information.
These website policies are informational for launch and may be reviewed and updated by legal counsel.
Account Information
When you create an account, we collect items like email address, account identifiers, and related workspace/business profile details.
Billing Information and Stripe
Billing and payment processing are handled through Stripe.
MyLobbyLoop does not need to store full card numbers. Payment method details are managed by Stripe.
Uploaded Media and Business Content
We store media and business content that you upload so it can be organized, scheduled, and displayed on connected screens.
This can include logos, images, videos, and widget content.
Device and Screen Information
We may store device and screen status data such as pairing status, connectivity, last-seen signals, and playback health indicators to help you manage screens.
Usage and Analytics
We may collect usage data and logs for product reliability, troubleshooting, and service improvement.
Cookies and Session Data
We use session cookies and related auth/session mechanisms to keep users signed in and secure account access.
How Information Is Used
We use collected information to operate the service, maintain account security, process billing workflows, provide support, and improve platform reliability.
Service Providers
We use trusted third-party providers such as hosting, storage, and billing infrastructure providers to deliver MyLobbyLoop.
Data Retention
We retain information for as long as needed to provide the service, satisfy operational/legal requirements, and resolve disputes.
Customer Controls and Deletion
Customers can remove media and manage content in-app.
Account and billing actions can be managed through the dashboard and billing portal experiences.
Security
We use reasonable administrative and technical safeguards, but no internet-based system can be guaranteed perfectly secure.
Children's Privacy
MyLobbyLoop is intended for business use and is not directed to children under 13.
Changes to This Policy
We may update this Privacy Policy over time. Updates will appear on this page with a revised date.
Contact
Questions about privacy can be sent to support@mylobbyloop.com.